Rostelecom contact number. Rostelecom technical support phone number: in what cases to call the operator, phone numbers for regions, online support

If you are interested in how to call the Rostelecom operator, a toll-free number will be essential. It is important to quickly contact a specialist when you need urgent help. The employee will be able to provide operational support and answer questions.

If you use the services of a mobile operator, you can dial 611. Enter it on your phone and make a call. You will be connected to a menu where you can quickly find the appropriate item to transfer the call to a specialist.

Cellular subscribers can also call another number – 000. The principle is the same - wait for the connection to the menu, select the item to contact the operator. You just have to wait a little while until your call is accepted by a contact center employee.

How to call Rostelecom about the Internet

Rostelecom is one of the largest providers in our country. But problems often arise with access to the network, and you need to ask questions about other issues. In this case, you will also need to contact the company from your cell phone.

The easiest way is to call 88001000800. You can wait for the employee’s response and quickly talk with him. A contact center specialist will provide the information you need, and the whole process will take a short amount of time.

How to call Rostelecom about your home phone number

If you use a home phone, you can also call the single number 88001000800. It is valid for all Rostelecom subscribers. You will need to further decide on the service you want to ask a question about so that the specialist can provide appropriate assistance.

Are calls free?

How to call the Rostelecom operator from a mobile phone for free?

Numbers with an 8-800 code do not have a charge. This rule also applies to mobile operator subscribers, who get the chance to quickly request the necessary services and find out the information they need.

But this method also has disadvantages. When you call the hotline, you will have to wait quite a long time for a specialist to answer. The process may take from 1 to 10 minutes. sometimes up to 20. You have to spend a particularly long time on the line during busy hours in the evening.

Personal account features

Most of the existing problems with the Internet and other Rostelecom services can be solved using your personal account. It allows:

• Get information about the current account status.
• Manage services and change tariffs.
• Control expenses.
• Make a request to temporarily disconnect the Internet or home phone.
• Find out all the data you are interested in for further use.

Therefore, a personal account is an ideal solution for the operator’s subscribers. You will be able to get prompt assistance and save some time. This is an opportunity to take advantage of the most attractive conditions and not have to contact a specialist on a number of issues.

Application

To quickly obtain all the information you are interested in and manage services, you can use the application. Now it is gaining popularity among users.

The program was created with several goals:

1. Relieve the service load by allowing the client to manage the account independently.
2. Save subscribers time on contacting support.
3. Provide a complete set of tools for their further use.

How to use the program?

• You can install it on your smartphone or tablet. Go to the application store on your platform and find the “My Rostelecom” program. Start the download process, it will take no more than a minute.
• Log in and log in.
• Choose a service.
• You will be able to get full access to your account.

Advantages:

1. With its help you can manage basic services.
2. It is possible to quickly obtain all the information of interest.
3. The application is as simple and easy to use as possible. You can quickly figure out how to use it.
4. A beautiful, simple and pleasant interface has been implemented.
5. You can quickly obtain the information you are interested in.
6. The program replaces a personal account and provides the user with basic functions.
7. You will be able to fully use it.

• You can get information about charges and write-offs.
• Management of services and tariffs.
• Making a payment.
• Participation in the bonus program and exchange of points received.
• You can link a card and quickly pay from it.
• There is an automatic replenishment function, so you don’t have to transfer money to your account yourself.
• It is possible to find out the addresses of offices to visit.
• You can quickly contact the support service in a special chat if you need specialist help.
• You don't have to wait for a response in the program. You can exit the app and then come back and explore the chat.
• The program is really very simple and convenient.

Therefore, the application from Rostelecom is an excellent alternative to calling the support service. In it you can get basic information and manage services yourself.

Additionally, the application provides the opportunity to contact a specialist via chat. If you need advice from an employee, you can always talk to him. This option is much more convenient; it does not require a direct call and waiting.

Rostelecom is the largest and most famous provider of interactive television in Russia. The company offers a wide range of services and has many clients. The RTK provider improves its service every month and offers new services that are even more profitable than before. This not only attracts the attention of subscribers, but also causes a huge number of questions to arise. How to call the Rostelecom operator toll-free number?

The Russian provider strives to provide the highest quality services and develop a clear interface for their use.

Many of the company's clients have questions regarding the functionality of the system. Technical difficulties often arise, and many users cannot understand even the most basic issues. To help customers, RTK - the provider has created a support center. Users who know how to contact operators will be able to get an answer to any question.

How to call the Rostelecom operator from a mobile phone for free? To get a quick answer to your question. You need to find the number of the specialist responsible for a certain list of services.

The provider provides both paid and toll-free numbers.

If you have questions about digital television or Internet connection, you should call the OnLime service center. This environment has its own technical support. Specialists can be reached at the following numbers:

• 8-800-707-80-00 – connection to the Internet connection and interactive television. The operator will fill out the application and provide all the necessary background information.
• 8-800-707-12-12 – consideration of all possible problems with digital television or Internet services. This number is absolutely free. Consultants will not only answer user questions, but also provide step-by-step guidance if the need arises.

For clients living outside of Moscow and the region, a different number is provided - the same for all regions: 8-800-100-08-00.

How to call Rostelecom about your home phone number

If you have questions about home telephone communications, it is recommended to dial +7-495-727-49-77. In this case, operators accept oral complaints and applications to solve a particular problem regarding the quality of communication services. From landline numbers, calls are made free of charge when making a call from a cell phone; debits from the balance are carried out according to the subscriber's tariff plan.

Please note that this number has an automatic service for informing clients.

By switching your phone to touch-tone dialing mode, the subscriber can get an answer to their question in a matter of minutes.

By calling 8-800-100-08-00 you can leave a request to connect services. You can call this number at any time convenient for the client.

How to contact a cellular operator - free from mobile and landline

You can contact company representatives free of charge using the contact center short numbers: 000 or 611. In this case, the subscriber will have to wait some time to contact the operator. If necessary, you can request a call back. The first available operator will contact you to resolve the problem.

If the subscriber is in roaming, then you can call: +7-908-221-00-413. From a mobile phone - 8-800-100-25-25, and from a landline - 8-800-300-18-01.

Rostelecom cares about each client, therefore it provides high quality services.

To solve problems that arise, the company provides the opportunity to call the customer support center and solve it in a matter of minutes. There is no need to look for ways to solve technical problems on your own. Call specialists who will explain step by step what should be done or help resolve the issue remotely.

The number of subscribers using communication services from Rostelecom is growing every day. This fact speaks volumes: the operator’s prices are quite affordable and accessible to most of the population, regardless of their financial situation, the range of services is regularly updated and periodically improved, new promotions and offers appear, the range of provided functions is constantly expanding

Of course, it is quite natural that with such a huge breadth of the provider’s activities and the impressive number of its clients, situations arise every day that require the intervention of specialists. To resolve any questions about the provider’s services (and there are many of them: home and mobile Internet, cellular and city calls, private and corporate tariffs, etc.), a special Rostelecom operator help desk, which answers customer calls around the clock, any day.

In order for their consultation to be competent and useful, the operator recruits a very professional staff, capable of politely and clearly explaining to people contacting the technical support service what the essence of their problem is and how to fix it with the least amount of effort, time and money.

Numbers for calling the helpline

There are several ways to contact specialists, the most popular of which is a telephone call. The following numbers work for subscribers:

1. By calling the number 8-800-100-08-00 , the client will receive complete information about connecting and disconnecting all possible services.
2. Service by number 8-800-181-18-30 answers technical questions from operator users.
3. Typing 118-88 , you will be able to find out about the balance in your account.
4. If you encounter a device breakdown, to order repairs, dial 8-125 .
5. Those users who prefer a landline phone can order long-distance and international calls by calling 118-71 .
6. Service 118-09 is standard and universal for all problems that occur when working with equipment and services.
7. The help desk is available for a fee 118-99 .
8. To send a voice telegram message, dial 11899-844126 . This list shows the most basic numbers that receive the largest number of calls from network subscribers.

The full list of numbers can be found on the provider’s website. Help desks are also classified by area and characteristics.

How else can you contact a specialist?

A call to the provider's studio is the main, but not the only way to receive qualified assistance on communication issues. In addition, even when using calls, difficulties may arise: too long a wait for a call to be accepted or a paid consultation. To use another option (leave your application in your personal account on the website), open the page lk.rt.ru/?action=feedBack and fill in all required data.

After your application has been accepted and processed (usually this process takes about one to two hours), a help desk employee will call you back and advise you on any issue. In addition, to visit service centers of the provider Rostelecom are available on weekdays during business hours. There, competent specialists will find a way out of the current situation.

Personal Area

Of course, a very popular way to communicate with network employees is online consultation. This opportunity is available to all subscribers of the Rostelecom operator who have a personal page without exception. If the operator’s answer does not suit you or remains not completely clear, you can call a specialist within your area.

To do this, indicate your place of residence in a special section (it is enough to enter only the city and region), and you will immediately see information containing the numbers of help desks in your region. They can be either free or paid (paid ones are marked as such). If the subscriber is in international roaming, the call is made in international format.

Additional Information

You can get an answer to your question at any operator branch in your city or by calling any service. However, it is worth considering the fact that prices for all types of communications and services provided may vary significantly in each area, so for more accurate information, contact the technical service in your area.

In addition, some services are available only in certain regions, connection of others is available only if mandatory conditions are met, some work is performed for an additional fee (depending on the complexity of the work). Be sure to clarify your requirements with the employee.

Reference numbers in Rostelecom - 3.8 out of 5 based on 16 votes

Problems with Internet access require immediate solutions. Otherwise, using the resources of the World Wide Web will be difficult. Especially for this, the provider Rostelecom has provided many helpline numbers with which you can get help on many issues. What is the phone number of the Rostelecom operator and how can I contact technical support if I have problems with communication?

Call us regarding telephone issues

In order to call Rostelecom regarding incorrect phone operation, you should use the number +7-495-727-49-77. This number accepts verbal complaints regarding the quality of communication services. Calls from Rostelecom numbers are free, but if you call from a mobile phone, the call will be charged. Also, There is an automatic informant on this number. It allows you to clarify your balance, get information on services, and find out city and country codes. The number is open 24 hours a day.

If you are not yet connected to Rostelecom, but want to use its services (in particular, connect your home phone), then you can call 8-800-100-08-00. A free call to the operator will allow you to quickly apply for connection. You can call this number 24/7, 7 days a week.

If you have any other questions about Rostelecom’s services, you can use the feedback form located on the operator’s official website. You cannot expect an immediate response using the form, so do not use it as an emergency form to contact an operator.

Cellular communications from Rostelecom have started to fail or do you just have questions about service? Then you should know that not long ago Rostelecom mobile subscribers were transferred to the Tele2 network. In this regard, to get help on cellular communication issues, you need to call 611 - this is where the technical support service for subscribers of this operator operates.

Solving Internet problems

How to call the Rostelecom operator from your home or mobile phone if you have problems with the Internet or digital television? All subscribers know that these services in Moscow are provided under the Online brand. There is technical support here, so you need to write down or remember the following numbers:

• 8-800-707-80-00;
• 8-800-707-12-12.

The first phone is aimed at those who just want to use the services of Rostelecom and connect their home Internet or digital television. Also Home telephones can be connected to this number(work using IP technology). By calling it, you will be connected to an operator to receive background information and fill out an application.

The next number, 8-800-707-12-12, is aimed at those who want to call Rostelecom about problems with the provision of communication services and digital interactive television. Calls from home and mobile phones to this number are free. By calling technical support, you can ask consultants questions regarding the problems that have arisen.

How to call the Rostelecom operator from other regions

All of the above numbers are valid for Rostelecom subscribers located in Moscow. If the subscriber belongs to another service area, for example, to the Rostov region or Novosibirsk, he should go to the Rostelecom website, select the name of his region there and go to the “Support” section. This is where they will be indicated all operator numbers valid in the selected region.

Recently, the number 8-800-100-0800 has become uniform for all regions. Also in some regions there are special short numbers for calls from landline phones.

Rostelecom is one of the largest companies in Russia in the provision of information services. Only thanks to her, the Internet appeared in many cities and towns, the ability to install a home telephone in the apartment and connect digital television. With such a large number of subscribers who constantly have some difficulties or questions, Rostelecom has created a technical support service for its customers. It is there that they will always help you with your problems, and the level of qualifications of the workers is beyond doubt. In this article we will look at all the ways to contact specialists and ask them a question.

There are two toll-free numbers throughout Russia that you can call Rostelecom. Be prepared to wait your turn, and the waiting time depends on the time of day and the workload of the specialists. First - 8-800-100-08-00 , and it is intended for questions related to connecting any of the company’s services. You can call it from any cell phone and the call will be free for you.

Second number - 8-800-181-18-30 serves for all other questions. It is also free and you don't have to count the minutes you spend talking to the operator.

In addition, on the official website of Rostelecom there is a list of all the company’s help desks. Just go to the address rt.ru/service/contact_info/total_info/info_services and select the phone number of the service you need. This list may vary from region to region, so be sure to check the region you are in is correct. On the website it is located in the upper left corner.

In the Volgograd region, the list of all help services is as follows:

Please note that not all phone numbers begin with 8-800... . You can call short numbers only from a phone from Rostelecom, and for everyone else the two above-mentioned numbers are intended. We would like to remind you that many Rostelecom cellular subscribers have now become Tele2 subscribers, so check the possibility of calling short numbers on their website or in customer support.