MTS is a single operator telephone. Toll-free MTS phone numbers: for private and corporate clients or in roaming

MTS is a popular cellular operator in the Russian Federation and abroad. The company additionally provides services for connecting a fixed network, home Internet and television. If any problems or questions arise, you should immediately contact technical support, where experienced specialists will be able to provide assistance. Keep in mind that not all issues can be resolved on your own. The MTS home Internet hotline operates around the clock, you can contact it at any time.

If you have any questions, the MTS television hotline will definitely help you in any controversial situation. By calling the department operators, you will be asked to provide specific information about yourself - last name, first name, patronymic, personal account number.

• Here, they mainly decide not on technical issues, but on the feasibility of connecting additional services.
• If you need to temporarily block the provision of a service, change your tariff plan, or find out about the latest charges, call the toll-free support number.
• To call the hotline, use the numbers 0890 if you are calling from MTS, and 88002500890 if you are calling from any other number.

Keep in mind that the autoinformer will answer you immediately. He will tell you in detail what to do and what to expect. After some time, a specialist will answer you with whom you can talk about pressing issues. If necessary, it initiates connection to various services.

MTS home Internet technical support phone number

If you need technical support for MTS home Internet, it is better to use this algorithm:

1. Dial 88002500890.
2. The autoinformer will answer you immediately.
3. He will offer several interaction options.
4. You should press one to get to the digital TV support service.
5. In this section you will be offered several options for the development of events. If you press 1, you will be taken to a technical specialist, 2 – you will find out your balance or restore access to your personal account, 3 – connect cable TV or the Internet. If you press 0, you can automatically ask any question.

If you are tired of waiting for the operator to respond, request a call back. To do this, listen to the entire voice menu, then press the combination 2-0. Statistics show that a technical support specialist contacts subscribers within half an hour. Keep in mind that such a service is not always provided - it opens only when the line is a certain load. The operator does not provide the opportunity to contact him via a landline phone.

If it is impossible to order a call from an operator, but you are already tired of waiting, contact the nearest mobile phone store. Don't forget to take your identification document with you.

If you want to open additional services, log in on the official website and order what you need. After submitting your application, a manager will contact you within a few hours.

A wide selection of specialized 24-hour support numbers for cellular communications companies are designed specifically to provide prompt assistance to network subscribers. However, many customers are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easily!Very difficult!

How to call the MTS operator for free from a mobile phone

The 24-hour support service works specifically for all subscribers using the company’s cellular services:

• Dial a short number using the phone keypad 08-90 ;

A small note, or what MTS is silent about: support by number 0890 is provided to subscribers from 8 a.m. to 10 p.m. Moscow time. The rest of the time, a robot answers standard questions from subscribers on this number. Keep this in mind. From 10 pm to 8 am call the number 8-800-250-08-90 .

Video about the work of the MTS support service and the operator’s attitude towards its customers

Taking into account the constant very frequent problems of subscribers with dialing the MTS support service, I advise you to use the help of the operator’s support in one of the official communities on social networks, fortunately, 90% of users have accounts there: MTS Group VKontakte And MTS community in Odnoklassniki. Judging by the reviews of subscribers who asked for help, they respond quite quickly.

How to call the MTS operator for free from any mobile or landline

24-hour support service is available for all subscribers using cellular services of any other company or for calls from landline numbers:

• 8-800-250-82-50 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• If you do not want to listen to the automated system’s prompts, you can press buttons 2 and after 0 on the keyboard;
• Before connecting, the subscriber will be asked to evaluate the work of the support service;
• To refuse or agree to the assessment, the user must press the appropriate keys;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

Lifehack! If you can’t get through by calling 0890, and you need help urgently, then if there is a phone nearby with a SIM card from another operator, call the number 8-800-250-82-50 from a phone connected to another telecom operator. MTS “thinks” that a subscriber from another operator can call about the transition and quite quickly “connects” with a live support employee. I have tested this method myself several times. Works.

How to call the MTS operator from a mobile phone using a federal number

24-hour support service is available for all subscribers using additional company services (online banking, home Internet and television) or for calls from landline numbers:

• Dial the number using the phone keypad 8-800-250-08-90 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

For legal entities and corporate clients, use the number 8-800-250-09-90 . Calls to the support service for MTS subscribers are absolutely free. Calls to the specified numbers are not charged for users of any mobile network and landline numbers, provided that the subscriber is located in the territory of any region of Russia (for example, Saratov or St. Petersburg).

How to call an MTS operator from a mobile phone while roaming

The 24-hour support service is free for all company subscribers or for a fee for calls from landline and mobile numbers of other operators:

• Dial the number using the phone keypad +7-495-766-01-66 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

How to call the MTS Ukraine operator from a mobile phone

For Ukrainian subscribers of the company, contact center employees can be contacted in the following ways:

• 111 – free of charge from mobile numbers of the Ukrainian network to dialogue with an employee you need to dial “0”.
• – paid emergency connection with an MTS support worker in Ukraine.
• 0-800-400-000 – free for all Ukrainian mobile network operators and landline numbers.
• 044-240-00-00 – paid connection for calls from any number except Kyiv landlines.

The MTS company has been known to Russians and residents of the CIS countries for many years - more than 107 million subscribers use services from MTS - mobile communications, Internet access, cable digital television, they give preference and consider MTS a leader in the telecommunications services market.

Taking care of customers is the prerogative of the company's management - evidence of this is constant innovations that simplify access to services, various promotions and bonus programs with the accumulation of points for using services. Customer support has existed since the first day of the company's formation. Based on experience and customer feedback, this division today forms an integral part of the workforce, serving tens of thousands of customers every day. Even an experienced user may have questions; no one is immune from the loss or theft of a phone, or other situations that require an urgent solution.

And the first action is to call the Help Desk. To contact the customer service from a mobile phone connected to the MTS cellular network, you should dial 0890 - this is a toll-free help desk number. Following the instructions from the autoinformer, you can select the desired section by pressing the desired phone button. If you were unable to obtain the necessary information, contact a company representative by dialing 2, then 0. In order to improve the work, the conversation with the operator is recorded and evaluated at your discretion. Communication with the operator may take some time depending on the time of day and line congestion.

If your request involves obtaining personal information, be prepared to provide personal information.

A call to the MTS support service can be made from any phone - landline or mobile, registered in Russia - to do this, dial the number 8 800 250 0890.

This call is free for you, since the call is paid for by MTS.

In order to contact MTS support service from abroad, dial +7 495 766 0166 - the call is free for company subscribers. If you use the services of other operators, are in roaming or call from a foreign number, payment is made at the rates of the local operator. The customer support service provides free consultations on issues related to connecting to the company’s services, using mobile communications, receiving free technical support, providing information about current offers, services and packages, and service tariffs. The support service is the face of the company, which is why the selection of specialists is carried out in the most careful manner.

The support operator will help the client connect or disconnect the service, block his account if he loses his phone, etc. You can contact the Contact Center at any time of the day using a convenient method - call, send a request by email or fax (8 495 766-00-58) .

All information about services and support from MTS is on the company’s official website